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COOKIE POLICY
In accordance with Article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), and in compliance with the General Data Protection Regulation (EU GDPR 2016/679) and Organic Law 3/2018 (LOPDGDD), we inform you about the use of cookies on our website.
WHAT IS A COOKIE?
A cookie is a small text file stored in your browser when you visit almost any web page. Its purpose is to allow the website to remember your visit when you return, keeping your session active, preserving your preferences, or collecting statistical information.
TYPES OF COOKIES USED ON THIS WEBSITE
According to the guidelines of the Spanish Data Protection Agency (AEPD), we classify the cookies used on this website into the following categories:
- Technical and Strictly Necessary Cookies: Allow navigation through the website and the use of its different options or services (for example, identifying the user session, maintaining the shopping cart, or managing security). They do not require explicit consent.
- Personalization and Functional Cookies: Allow remembering information so that the user accesses the service with specific features (language, closed modals/notices).
- Analytical and Measurement Cookies: Allow tracking and analyzing user behavior to measure website activity and implement improvements.
- Advertising and Marketing Cookies: Store information on user behavior obtained through continuous observation of browsing habits, allowing the development of a specific profile to show targeted advertising.
DETAILED DECLARATION OF COOKIES ON THIS WEBSITE
The following details the first-party and third-party cookies installed on the user's device when browsing our website:
| Cookie Name | Provider / Domain | Type / Purpose | Duration |
|---|---|---|---|
| PHPSESSID | grupoerik.com (First-party) | Technical: Maintains the native PHP session on the server. | Session |
| PrestaShop-* | grupoerik.com (First-party) | Technical: Stores the encrypted PrestaShop session (authentication, user status, context). | Persistent (~20 days) |
| CookieConsent | grupoerik.com (First-party/Cookiebot) | Technical: Stores the cookie consent status granted by the user. | 1 year |
| ge_customer_id | grupoerik.com (First-party) | Technical / Functional: Technical customer identifier for account management. | 1 month |
| erk_home_modal_closed_* | grupoerik.com (First-party) | Functional: Remembers if the user has closed notices or modals on the homepage. | 1 day |
| oct8ne-* (session, visitor, status, etc.) |
grupoerik.com / Oct8ne | Functional / Support: Enables real-time customer service chat and support interactions. | Session to 1 year |
| _ga / _ga_* | Google Analytics | Analytics: Distinguishes users and collects web usage and performance metrics. | 1 year / 2 years |
| _gcl_au | Google AdSense / Conversion Linker | Marketing: Used by Google to test ad efficiency on websites using its services. | 3 months |
COOKIE MANAGEMENT AND CONFIGURATION
Users can accept, reject, or configure the use of cookies at any time through our Consent Settings Panel (accessible via the footer banner).
Additionally, you can allow, block, or delete cookies installed on your computer by configuring the options of the browser installed on your device:
Please note that disabling technical cookies may affect the proper functioning of areas such as the shopping cart or customer account login.